Doesn't look good from my standpoint. Here is the text from my "DELL CHAT" session.

Welcome to Dell Chat. Please wait for an available agent. You will be notified when your chat is accepted by an agent.
{Eric Sorensen 11:07:47 PM} I ordered a canon ef 100-400mm lens last week for $196. This is also what my confirmation email says. When I checked the status online it showed a 75-300mm lens which I did not order. Please correct my order status to match my confirmation of a 100-400mm lens for $196. Thanks!
The session has been accepted.

{Tashi 11:07:58 PM} Thank you for contacting Dell Consumer Customer Care Chat. My name is Tashi. Please allow me a moment to review your question.
{Tashi 11:09:07 PM} Hello Eric, I understand you had placed an order for the canon ef 100-400mm lens and also got an e-mail acknowledgement for the same.
{Eric Sorensen 11:09:17 PM} Yes.
{Tashi 11:10:00 PM} Eric. let me inform you that there was an error on the Dell's webpage where the price advertised was actually for 75-300mm lens and that is why you order shows 75-300mm lens.
{Eric Sorensen 11:11:12 PM} Please correct. I orderd and was confirmed the 100-400 lens for $196.
{Tashi 11:12:36 PM} Eric, I am sorry about this. However, Dell is cancelling all orders that was placed in error.
{Tashi 11:12:57 PM} There is nothing much I could do here. If you want you can cancel the order.
{Tashi 11:13:20 PM} Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.
{Eric Sorensen 11:13:22 PM} My order was not placed in error.
{Tashi 11:13:43 PM} Eric, Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.
{Eric Sorensen 11:14:30 PM} That is not good.
{Eric Sorensen 11:14:56 PM} I would expect more from Dell.
{Eric Sorensen 11:15:49 PM} I don't want to cancel my order for a 100-400mm lens for $196.
{Tashi 11:15:54 PM} I am sorry about this. There is nothing much I can do here.
{Eric Sorensen 11:16:05 PM} Who can do something about this?
{Tashi 11:16:54 PM} Eric, like I have informed you earlier, there was a typographical error. there is no one who can rectify this.
{Tashi 11:17:03 PM} You cannot get the 100-400mm lens for $196.
{Tashi 11:17:36 PM} If you choose not to go ahead with the 75-300mm lens order, the order will be cancelled.
{Eric Sorensen 11:19:44 PM} I would like Dell to make good on their confirmation. I don't want to cancel my order for a 100-400 lens. If I recieve a 75-300 lens, it will need to be returned to you because that is not what I ordered, based on YOUR confirmation letter to me.
{Tashi 11:20:58 PM} Eric, you will not receive a 100-400mm for this order.
{Tashi 11:21:27 PM} If you do not wish to cancel the order, that is fine. However you will be responsible for the return shipping.
{Tashi 11:21:56 PM} Eric, do you have an Order or Customer number handy to pull out your records?
{Eric Sorensen 11:24:21 PM} I should not be responsible for returning something I did not order.
{Tashi 11:24:39 PM} Do you have an Order or Customer number handy to pull out your records?
{Eric Sorensen 11:24:42 PM} Yes
{Eric Sorensen 11:25:37 PM} Let me check my confirmation letter that Dell sent me for a 100-400mm lens for $196.
{Tashi 11:26:45 PM} Sure, I am right here.
{Eric Sorensen 11:27:23 PM} customer number 3815xxx
{Tashi 11:27:55 PM} Thank you. For security purpose, would you please verify your address and phone number?
{Eric Sorensen 11:28:10 PM} Notice I've bought a few things here before. I switched from Gateway a year ago.
{Eric Sorensen 11:28:35 PM} Are you going to fix my order?
{Eric Sorensen 11:28:50 PM} 1604 Oriole Street
{Tashi 11:29:29 PM} Thank you for the verification.
{Tashi 11:29:46 PM} Eric, the verification is for security purpose.
{Tashi 11:30:12 PM} There is a EF 75-300MM order.
{Eric Sorensen 11:30:25 PM} Which is incorrect.
{Tashi 11:30:52 PM} I am sorry, I will not be able to do anything in this regard.
{Eric Sorensen 11:31:11 PM} Who can do something about this?
{Tashi 11:31:33 PM} Eric, there is no body who is going to do anything about it.
{Tashi 11:31:54 PM} You will be contacted, if you wish to continue with the order.
{Eric Sorensen 11:32:03 PM} Is this customer care?
{Tashi 11:32:32 PM} Yes, this is customer care.
{Eric Sorensen 11:32:32 PM} Who will contact me and how?
{Tashi 11:32:54 PM} You will be contacted by the notification team via e-mail.
{Eric Sorensen 11:33:40 PM} Will I be able to respond? I am starting to get dissappointed.
{Tashi 11:33:45 PM} Now that you are aware that this an order which cannot be rectified, you can either choose to cancel the order or go ahead with it.
{Tashi 11:34:38 PM} Eric, I understand your concern, however like I informed earlier, we are not responsible for the pricing, typographical, or other errors.
{Tashi 11:35:14 PM} You will see that in the webiste as well.
{Tashi 11:35:28 PM} Dell reserves the right to cancel any orders resulting from such errors.
{Eric Sorensen 11:35:53 PM} This seems like shady businesses practices. If you haven't noticed, I am not going to let this thing go that easily.
{Eric Sorensen 11:37:24 PM} I wish I could have a disclaimer that got me out of any mistakes I made. Just had to throw that in....
{Tashi 11:37:33 PM} Eric, I am afraid, I cannot do anything about this.
{Eric Sorensen 11:38:08 PM} It sounds like you can't help me then. I'll try another route. Thanks for your time.
{Tashi 11:38:13 PM} If you have any feedbacks, comments or suggestions, please feel free to write to :
{Tashi 11:38:25 PM} Dell, Inc.
Attn: Executive Support Team
One Dell Way
MS 8210
Round Rock, TX 78682